❓ Frequently Asked Questions
eg666's answers to all your questions are right here
Every question you have about bonuses, payments, VIP benefits, live casino, and your account — all the answers are on this one page.
Your questions, answered by us
eg666 is a safe and reliable online gaming platform for players in Bangladesh. New and experienced players alike often have a variety of questions — how bonuses work, what the withdrawal rules are, how much the VIP membership offers, or whether the live casino runs on mobile. This FAQ page is designed to give detailed, honest, and straightforward answers to all those questions. Browse the questions organized into five categories below and find the information you need.
Full FAQ list
VIP Benefits
eg666's VIP program has three tiers — Bronze, Silver and Gold. The Bronze tier offers up to 0.4% cashback per week. The Silver tier increases that rate to 0.8%. The top Gold tier offers weekly cashback of up to 1.2%. Moving to a higher tier unlocks special benefits and priority service.
Your VIP tier is determined by your regular gaming activity and active participation on the platform. The more consistently you play and stay engaged, the faster you can advance to the next tier. eg666 automatically tracks your progress and notifies you once you qualify.
The weekly cashback is processed at a set time each week and credited directly to the main balance of your eg666 account. The cashback amount is calculated based on your overall gaming activity for that week. For exact figures and schedule, contact live chat support.
Yes, Gold tier members enjoy the highest weekly cashback (1.2%) along with priority customer service, exclusive promotional offers, and faster withdrawal processing. eg666 is committed to delivering a premium experience for its top players.
Staying active regularly is necessary to maintain your VIP tier. Extended inactivity or a significant drop in gaming activity may trigger a tier review. Detailed policies on this are outlined in the terms and conditions and can also be clarified via live chat.
Member Account
If you're having login issues, first check that your internet connection is working. Then verify that your username and password are typed correctly — make sure Caps Lock is off. Clear your browser cache and try again. If the problem persists, contact eg666's live chat support — they're available 24/7.
If you've forgotten your password, use the "Forgot password?" option on the login page. Verify your identity with your registered email or mobile number and follow the instructions to create a new password. If the process doesn't complete, email [email protected] or ask for help via live chat.
No. Under eg666's rules, each player may operate only one account. Opening multiple accounts for the same person or household is strictly prohibited. Violations may result in both accounts being suspended and bonuses being cancelled.
To create a secure password, combine uppercase and lowercase letters, numbers, and special characters (such as @, #, !). A password of at least eight characters is recommended. Avoid using your date of birth or easily guessable information, and do not reuse the same password from other sites.
When you log in from a new device, eg666 may verify your identity for security purposes. A verification code is usually sent to your registered email or mobile number. Entering the code correctly will complete the login normally. This step is taken to protect your account.
Live Casino
Teen Patti is a popular South Asian card game where each player receives three cards and tries to win with the best hand. Andar Bahar is simpler — a middle card is revealed and players bet on whether a card of the same value will land on the Andar (inside) or Bahar (outside) side. Both games are available on eg666 with live dealers.
In Baccarat, players bet on one of three outcomes — "Player", "Banker", or "Tie". The dealer deals two cards to each side and the hand closest to a score of 9 wins. Tens and face cards are worth zero; all other cards count at face value. It's a simple and fast-paced game.
Yes, in live dealer games, trained professional dealers run the games live from a studio in front of cameras. You can watch them deal cards and spin wheels in a high-quality video stream. It delivers a real casino experience from home.
Absolutely. eg666's live casino is fully mobile-friendly. You can easily play on any Android or iOS smartphone through a browser — no separate app download is needed. Make sure you have a stable internet connection for the best experience.
Bet limits at live casino tables vary by game and table type. Options typically range from low-limit tables to high-limit VIP tables. The specific limits for each table are displayed on screen before you enter the lobby.
Bonuses & Offers
No. eg666's 100% welcome bonus (up to ৳20,000) applies only to the first deposit and can be claimed just once per account. Example: deposit ৳1,000 and receive an additional ৳1,000 bonus, giving you a total balance of ৳2,000. The same offer cannot be claimed a second time.
Slot games generally contribute in full toward meeting the wagering requirement. Live casino and table games may contribute at a different rate. Which games qualify and at what ratio is detailed in the terms and conditions. For specific questions, ask via live chat.
Yes, you can cancel a bonus, but doing so will remove both the bonus balance and any winnings earned from the bonus from your account. To cancel a bonus, submit a request via live chat support. Read the terms and conditions carefully before cancelling.
Yes, bonuses generally have an expiry period. If the wagering requirement is not met within the set timeframe, the bonus balance may be cancelled automatically. Try to complete the wagering as soon as possible after claiming a bonus. Check the terms for the exact expiry period.
Wagering is calculated on the bonus amount only, not the total balance. Example: if you receive a ৳1,000 bonus with a 25× wagering requirement, you need to place a total of ৳25,000 in bets — after that, winnings from the bonus can be withdrawn.
How to Withdraw
Yes. Withdrawals on eg666 can be requested at any time, seven days a week, 24 hours a day. Processing takes place on nights and holidays as well. Withdrawals are generally completed in 15 minutes to a maximum of 2 hours.
To withdraw winnings earned from a bonus, you must first fully meet the wagering requirement (25×). Only after the requirement is fulfilled will that portion be eligible for withdrawal. You can monitor your wagering progress from your account dashboard.
The minimum withdrawal amount on eg666 is ৳500. Whether you withdraw via bKash, Nagad, Rocket, or Upay, at least this amount must be available. Withdrawal requests below the minimum limit will not be accepted.
No. For security and fraud prevention, eg666 only processes withdrawals to a mobile wallet (bKash, Nagad, Rocket, or Upay) registered in the player's own name. Sending funds to a third-party account is not possible and any such request will be declined.
Withdrawals on eg666 are generally completed within 15 minutes to 2 hours. This is among the fastest of online gaming platforms in Bangladesh. tOccasionally a brief delay may occur due to the verification process — in that case, contact support.
Still have questions?
We're here to help
If you didn't find your answer, eg666's support team is available around the clock to help in both Bengali and English.
Live Chat — Available 24/7